PRIVACY POLICY

We, Michelle Becher – Côté Sud LUXE, take the protection of the personal data of users of our website very seriously and are committed to safeguarding the information users provide to us in connection with their use of our website and/or mobile app (together, the "digital assets"). Furthermore, we undertake to protect and use your data in accordance with applicable law.

​

This Privacy Policy explains our practices regarding the collection, use, and disclosure of your data when you access our digital assets (the "Services") via your devices.

Please read this Privacy Policy carefully and ensure that you fully understand our data practices before using our Services. If you do not agree with our practices after reading and fully understanding this Policy, you must cease using our digital assets and Services. By continuing to use our Services, you acknowledge and accept the terms of this Privacy Policy. Continued use constitutes your consent to this Policy and any future amendments.

​

In this Privacy Policy you will find information about:

• How we collect data

• What data we collect

• Why we collect this data

• To whom we disclose data

• Where data is stored

• How long data is retained

• How we protect your data

• Our approach to minors

• Updates and changes to this Privacy Policy

​

What Data Do We Collect?

Below is an overview of the types of data we may collect:

​

• Non-personally identifiable information that you provide during registration or that is gathered through your use of our Services ("non-personal data"). Non-personal data cannot be used to identify you. It primarily consists of technical data and aggregated usage information.

• Personally identifiable information, meaning data that can identify you or could reasonably be used to identify you ("personal data"). This may include, but is not limited to, your name, email address, postal address, phone number, IP address, and other information requested from time to time. When personal data is combined with non-personal data, we treat the combined data as personal data.

​

How Do We Collect Data?

The primary methods we use to collect data include:

​

• Collecting data through your use of our Services. By visiting our digital assets and using our Services, we may collect, record, and store session and usage information.

• Collecting data you provide directly, for example, when you contact us via email or other communication channels.

• Collecting data from third-party sources as described below.

• Collecting data you provide when you sign in to our Services through third-party providers such as Facebook or Google.

​

Why Do We Collect Your Data?

We may use your data for the following purposes:

​

• To provide and operate our Services;

• To develop, customise, and improve our Services;

• To respond to your feedback, enquiries, and requests, and to provide support;

• To analyse usage patterns and service demands;

• For internal, statistical, and research purposes;

• To enhance data security and fraud prevention;

• To investigate breaches and enforce our terms, policies, and applicable laws;

• To send you updates, news, marketing materials, and other information related to our Services. You can opt out of marketing emails at any time by clicking the unsubscribe link contained in those emails.

​

To Whom Do We Disclose Your Data?

We may share your data with our service providers in order to operate our services (e.g., storing data through third-party hosting services, providing technical support, etc.).

We may also disclose your data under the following circumstances:

​

 

• to investigate, detect, prevent, or take action against illegal activities or other misconduct;

• to establish or exercise our legal rights of defense;

• to protect our rights, property, or personal safety, as well as the safety of our users or the public;

• in the event of a change of control at our company or any of our affiliates (e.g., through a merger, acquisition, or sale of substantially all assets);

• to collect, store, and/or manage your data through authorized third-party providers (such as cloud service providers), as reasonably required for business purposes;

• to collaborate with third-party providers in order to improve your user experience.

​

For the avoidance of doubt, we reserve the right to transfer, share, or otherwise use non-personal data at our sole discretion.

​

Social Features and User Content

Our Services may include social features, such as public posting of content, comments, and chat functions. Any information or content you share in these areas may be viewed, collected, and used by others. We advise caution in sharing information you do not wish to be public. Content you upload or share is at your own risk, and we cannot control actions taken by other users. Copies of your data may remain accessible even after deletion due to caching or third-party archiving.

​

Cookies and Similar Technologies

When you visit or access our Services, we authorise third parties to use web beacons, cookies, pixel tags, scripts, and other tracking technologies to automatically collect data to enhance your browsing experience, improve performance, personalise services, and for security and fraud prevention purposes.

For more details, please refer to our Cookie Policy.

​

We may also serve tailored advertising based on your recent browsing behaviour using cookies and similar technologies, sometimes provided by third-party advertisers. These third-party cookies are governed by their respective privacy policies.

​

Where Is Your Data Stored?

• Non-personal data may be stored and processed worldwide by us and our trusted partners.

• Personal data may be stored, processed, and maintained in the United States, Ireland, South Korea, Taiwan, Israel, and other jurisdictions as legally required to provide our Services.

​

How Long Do We Retain Your Data?

We retain data as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce agreements. We reserve the right to correct, supplement, or delete inaccurate or incomplete data at any time.

​

How Do We Protect Your Data?

The hosting service for our digital assets provides us with the online platform through which we offer our services. Your data may be stored via the data storage, databases, and general applications of our hosting provider. They store your data on secure servers behind a firewall and provide secure HTTPS access to most areas of their services.

​

Payments / eCommerce

All payment options offered by us and our hosting provider for our digital assets comply with the standards of PCI-DSS (Payment Card Industry Data Security Standard) as managed by the PCI Security Standards Council, a joint effort of brands such as Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card data (including physical, electronic, and procedural safeguards) by our shop and its service providers.

​

Data Security Disclaimer

Despite the measures and efforts taken by us and our hosting provider, we cannot and do not guarantee the absolute protection or security of any data you upload, publish, or otherwise share with us or others.
We therefore encourage you to set strong passwords and avoid providing us or others with any sensitive personal information that, if disclosed, could cause significant or lasting harm. Since email and instant messaging are not recognized as secure communication channels, we ask that you do not share any confidential information through these means.

​

Minors

Our services are not intended for individuals who have not reached the legal age of majority. We do not knowingly collect data from children. If you are not of legal age, you should not download or use our services or provide us with any personal information.

We reserve the right to request proof of age at any time to ensure that minors are not using our services. In the event that we become aware that a minor is using our services, we may deny them access and delete any data stored about them. If you believe that a minor has provided us with personal data, please contact us as described below.

​

Use of Personal Data

We use your personal data only for the purposes outlined in this Privacy Policy, and only when we believe that:

• The use of your personal data is necessary to perform or enter into a contract (e.g., to provide you with the services or customer support);

• The use of your personal data is necessary for compliance with a legal or regulatory obligation; or

• The use of your personal data is necessary to support our legitimate business interests (provided it is conducted in a way that is proportionate and respects your privacy rights).

​

Your Rights as an EU Resident

If you are located in the European Union, you may:

• Request confirmation as to whether or not personal data concerning you is being processed, and access your stored personal data along with certain supplementary information;

• Request to receive personal data you provided to us in a structured, commonly used, and machine-readable format;

• Request the correction of your personal data that is held by us;

• Request the deletion of your personal data;

• Object to the processing of your personal data by us;

• Request the restriction of processing of your personal data; or

• File a complaint with a supervisory authority.

Please note, however, that these rights are not absolute and may be subject to our own legitimate interests and regulatory requirements.

If you have general questions about the personal data we collect and how we use it, please contact us as detailed below.

​

Cross-Border Data Transfers

In providing the services, we may transfer data across borders to affiliated entities or other third parties from your jurisdiction to other countries or jurisdictions worldwide. By using the services, you consent to the transfer of your data outside of the European Economic Area (EEA).

If you are located in the EEA, your personal data will only be transferred to locations outside the EEA where we are satisfied that an adequate or comparable level of protection for personal data exists. We will take appropriate steps to ensure that we have suitable contractual arrangements in place with our third parties to safeguard your personal data and minimize the risk of unauthorized use, alteration, deletion, loss, or theft, and that these third parties act at all times in compliance with applicable data protection laws.

​

California Consumer Privacy Rights (CCPA)

If you are a California resident using the services, you may be entitled under the California Consumer Privacy Act (CCPA) to request access to and deletion of your personal data.

To exercise your rights to access or delete your data, please contact us using the details provided below.

We do not sell users’ personal data for the purposes and intentions of the CCPA.

Users of the services who are California residents and under the age of 18 may request the removal of content they have posted by contacting us via the email address provided in the "Contact" section below. All such requests must be labeled “California Removal Request” and include a description of the content to be removed, as well as sufficient information for us to locate the material. We are not required to respond to requests that are not properly labeled or sent, and we may not be able to respond if sufficient information is not provided. Please note that your request does not guarantee complete or comprehensive removal, as content you post may be reposted or re-shared by others.

​

Updates or Changes to This Privacy Policy

We reserve the right to revise this Privacy Policy at our sole discretion from time to time. The most current version will always be posted on our website (see "Effective Date" below). We encourage you to review this Privacy Policy regularly for any changes. In the event of material changes, we will post a notice on our website. If you continue to use the services after such notice, you will be deemed to have accepted the updated Privacy Policy and be bound by its terms.

​

Contact

For questions about our Services or how we handle your data, please contact:

​

Michelle Becher
Quakshof 1, 41363 Jüchen, Germany
Email: info@michelle-becher.com

Disclaimer

The information provided herein does not constitute legal advice and should not be relied upon as such. Specific requirements regarding legal terms and regulations may vary from state to state and/or from one legal system to another. As outlined in our Terms of Use, it is your responsibility to ensure that your services are compliant with the laws applicable to you and that you adhere to them.

To ensure full compliance with your legal obligations, we strongly recommend that you seek professional legal counsel to better understand the specific requirements that apply to your situation.